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Sutra Hr

veriCAR Field Expert

Industries:
Consumer,Other
Investors:
We're a bootstrapping startup. Every single paisa is our own. We don't pay employees, we expect them to pay us. (Just kidding about the last bit there)
veriCAR veriCAR
Funding:Undisclosed Employees:5 Funding Type: Undisclosed Revenue: Undisclosed

Job Details for veriCAR Field Expert

Overview

The Field Expert is veriCAR's face in the field. He interacts with customers, dealers and everyone else we need to talk to, in the field.

The Field Expert's role is challenging and enriching, and brings together a combination of deep understanding of automobiles and automotive systems, people management, relationship management and tricky-situation management.

In addition to the above, the Field Expert is expected to (required to) talk to us about veriCAR's standard inspection procedure, and contribute to its continuous refinement.

Your responsibilities will include:

- Handling a crucial part of the standard inspection procedure
* Test drive - understanding how various automotive systems behave, how they are supposed to behave and what the difference means
* Communicating this to the customer in a language he understands
* Answering any other questions/clarifications that the customer may have
* Ensuring a great customer experience; ensuring that the customer sees veriCAR as knowledgeable, honest and straightforward

- Improving the Standard Inspection Procedure (SIP)
* Constant feedback/communication on the accuracy of the SIP, and inputs on ways and means to refine the system

- People management
* Manage a Field Executive on a team that conducts inspections
* Address concerns as a bridge between Field Executives and Management
* Incentivizing Field Executives
* Manage customer relationships
* Manage dealer relations

Experience

No bar.

We'd love to take on someone who has worked with cars in any capacity in the past, but we'll adjust.

Skills

- Passionate about cars and the automobile industry
- Ability to drive; drive safe, drive well
- Ability to 'talk' to the car, understand various automotive systems and be able to communicate them to the customer in a language that he understands
- Great communication/selling skills; should have a finger on the customer's pulse
- Ability to manage and motivate people

Education

BE/Diploma (Mechanical/Automobile)

Employee Benefits

We will pay for your travel within the city. We will also ensure that you are well-fed during the day.

Other

Salary Type Telephonic Interview Location
Rs 12,000 per month

(We are willing to take a pay cut in order to pay you well, if you are exactly the person we are looking for).
Full time no 105, Mount View, Yogi Hills, Mulund (W), Mumbai - 400080, Mumbai

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